You can request a refund within the first 24 hours of plan activation for our software subscription, but only if you provide video evidence showing that it is not functioning on your computer. Concerns like detection by screen-sharing software, or slowness in solution generation are not refundable.
To request a refund:
- Contact our customer service team via email or phone at customer-care@phantomcode.co or +91-8168541082.
- Provide your purchase details, reason for refund, and video evidence of the software not working.
- Refunds will be initiated within 3-4 business days from our end.
- The refunded amount should reflect in your bank account within 14 business days.
You can cancel your subscription at any time. Upon cancellation:
- Your subscription will remain active until the end of your current billing period
- You will not be charged for the next billing cycle
- No partial refunds are provided for unused portions of the current billing period
- You can continue using the service until the end of your current billing period
To cancel your subscription, go to the settings page.
As a digital software subscription service, there are no physical shipments. Your subscription starts as soon as the payment is successful. Simply download the application and sign in with your email to access the AI tool. Each subscription lasts for one month, and you'll need to renew it once it expires to maintain uninterrupted service.
To access Phantom Code WebApp, you need to download it as per your system requirements:
- For Mac(ARM), download here
- For Mac(Intel), download here
- For windows, download here
Our service offers multiple plans: Basic at ₹999/month, Pro at ₹2,499/month, and Elite at ₹11,999/year. Each subscription includes:
- Full access to Phantom Code software
- Automatic updates and new features
- Customer support
By using Phantom Code, you agree to these terms of service:
- License: We grant you a limited, non-exclusive, non-transferable license to use Phantom Code for your personal coding interview preparation. This tool is NOT intended to be used in a real interview. The purpose of the tool is purely illustrative and all of our marketing efforts are for the purpose of showing big tech companies how easy it would be to game their broken interview processes.
- User Conduct: You agree not to:
- Share your account credentials with others
- Attempt to reverse engineer the software
- Use the service for any illegal purposes
- Interfere with or disrupt the service
- Content Rights: All content generated using our service is owned by you, but the software, branding, and infrastructure remain our intellectual property.
- Service Changes: We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.
- Liability: The service is provided "as is" without warranties of any kind, either express or implied.
These terms may be updated periodically. Continued use of the service constitutes acceptance of any changes.